Vision, mission and values

Our vision

Victorian workers returning home safe every day.

Our mission

Working with the community to deliver outstanding workplace safety, together with quality care and insurance protection to workers and employers.

Our values

The work we do is important - we impact upon many people’s lives, everyday. We have a responsibility to ensure that strong values guide us in everything we do.

We want to make sure we are:

• Constructive: We are constructive in the way we provide information, advice and service.
• Accountable: We are accountable for what we do and what we say. We live up to our promises.
• Transparent: We work in a transparent way in an environment which is open and honest.
• Effective: We are effective by working collaboratively to deliver high quality services.
• Caring: We demonstrate care by showing empathy in our dealings with everyone we work with.